Quick Links
1 — Information We Collect
Account and contact information
Organization and company details
Uploaded drawings, records, and project files
Platform usage and activity data
Support and demo request information
2 — How We Use Information
Provide and operate PlanSight
Organize facility records and project data
Support customer accounts and requests
Improve platform performance and usability
Maintain security and prevent misuse
3 — Customer Records & Facility Data
Customer drawings, records, asset information, project files, and facility documentation remain customer data. PlanSight uses this information only to provide, support, secure, and improve the service.
4 — Government & Regulated Data
Customers are responsible for identifying whether uploaded information includes federal records, VA-sensitive information, protected health information, or other regulated data. Federal or VA use may require additional terms, approved hosting, or agency review.
5 — Data Protection
Reasonable security safeguards
Access controls for authorized users
Secure storage and data handling practices
Limited access to customer information
Ongoing platform maintenance and review
6 — Information Sharing
We do not sell customer data
We may use trusted service providers
We may share data when legally required
Customer data is used only to provide services
Access is limited to authorized purposes
7 — Your Rights
Request access to your information
Ask for corrections or updates
Request deletion where applicable
Contact us about privacy questions
Manage account and user access
8 — Cookies and Analytics
Essential cookies for platform functionality
Basic analytics to improve the experience
Security tools to protect the service
Preference settings where available
No sale of personal information
9 — Data Retention
Customer data is kept while services are active
Records may be deleted or returned upon request
Backups are removed on routine cycles
Logs may be retained for security and support
Some data may be kept for legal or billing needs
10 — Federal Use Disclaimer
Unless stated in a signed agreement, PlanSight is not FedRAMP Authorized, VA ATO-approved, or certified under a specific framework. Requirements depend on use case, data type, hosting, and authorization path.
Contact us
For privacy and security concerns:
hello@plansight.com
For business, privacy, or security inquiries:
hello@plansight.com